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Group buying websites – tips for businesses

THE LOWDOWN ON GROUP BUYING WEBSITES How to make ‘deals’ work for your business If you’ve been watching competitors clock up sales by offering bargains and advertising them on the ‘deal’ websites, then...

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It’s complaining, but in a nice way

I’m frequently asked what’s the best way to get what you want when you have a complaint. My answer often surprises – Be polite, truthful, precise and don’t make it sounds like a complaint. Instead...

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